Privacy Policy

Last updated: 22 August 2026

This policy explains how Hughes Taxis Ltd uses personal information provided through this website and in connection with transport enquiries.

Who we are

Hughes Taxis Ltd is the organisation responsible for the personal information collected through this website.

Hughes Taxis Ltd, Company No. 11574843
Registered office: 469 Gerald Road, Haverfordwest, Pembrokeshire, SA61 2TN
Email: hughestaxis@outlook.com

Information we collect

Depending on the type of enquiry, we may collect your name, organisation, email address, telephone number, journey details, dates, passenger numbers, pickup and destination information, and other information you choose to provide. If you join our recruitment waiting list, we may also collect your area or town, the type of role you are interested in and any relevant information you choose to add.

For contracted school transport enquiries, this may also include a child's name, school and allocated route number. Please only provide information that is relevant to the transport enquiry and avoid unnecessary sensitive information.

How we use your information

We use personal information to respond to enquiries, prepare quotations, arrange and manage transport, communicate about existing transport arrangements, manage recruitment waiting-list registrations and contact people about suitable future opportunities, keep appropriate business records, and meet legal or regulatory obligations.

Our basis for using information

Depending on the circumstances, we may process information because it is necessary to take steps at your request before entering into an agreement, to perform an agreement, for our legitimate business interests in responding to and managing transport enquiries, to meet legal obligations, or with consent where consent is required.

Who we may share information with

We only share information where there is a genuine need to do so. This can include staff and contractors involved in providing transport, organisations that commission or administer a transport service, and service providers that support our website, email or business systems. We may also disclose information where required by law.

How long we keep information

We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected and for any applicable legal, contractual, insurance, accounting or record-keeping requirements.

Website hosting and technical data

The website is hosted using Netlify. Technical information such as IP address, browser details and request logs may be processed by hosting and network providers as part of delivering and securing the website.

This website does not currently use advertising cookies or website analytics cookies.

Your rights

Under UK data protection law, you may have rights including access to your personal information, correction of inaccurate information, deletion in some circumstances, restriction of processing, objection to certain processing and data portability where applicable.

To make a privacy request, email hughestaxis@outlook.com. You also have the right to raise a concern with the UK Information Commissioner's Office.

Changes to this policy

We may update this policy when our website, services or legal obligations change. The latest version will always be published on this page.